Contact us

Need help?

Get in touch with a financial counselor:

  • Current students can log in to Navigate to schedule an appointment or our call center is available 24/7 at (804) 828-1550.
  • Office Hours: Monday - Friday: 9 a.m. - 5 p.m.
  • If you're a current or prospective student, email sfmc@vcu.edu for assistance.
  • Virtual drop-ins are available Monday through Friday 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. 

The Virtual Student Services Center also can help you find answers to questions about tuition and fees, bills and payments, financial aid, and more. It features a live chat option and is available 24 hours a day, seven days a week.

Visit the Virtual Student Services Center

 

Save time with our virtual line

The Student Financial Management Center wants to shorten your wait to meet with our in-person staff in Harris Hall. RamQ, powered by QLess, will allow you to join the SFMC's in-person line from anywhere by using your smartphone or computer. Once you've joined the line, you can wait where you want: We'll send you wait-time updates and let you know when it's your turn to see a staff member in person.

Join the line

MCV Campus

Financial Aid